Shipping & Delivery

Shipping Method:

  • All DVD and Blu-Ray items will be dispatched via Hong Kong Post (e-Express Service with Tracking number) NO SIGNATURE REQUIRED

Delivery Speed:

  • It may take 7 to 14 working days for mailing items to recipients for most destination cities and are subjected to situation of flight availability, customs clearance, aviation security check, or force majeure events, etc as well as the territory coverage. For destinations in extensive territory like Russia, Brazil and Mexico, it may take more delivery time. Nevertheless, mail items will be treated as priority mail in the destinations, speeding up mail processing.
  • Sundays and public holidays are excluded for the purpose of determining the date of posting or arrival in Hong Kong for all mail items and for performance measurement under the performance pledges.

Shipping Address:

  • Please ensure that your shipping address is correct before you confirm the order.

e-Express Service items destined for overseas destinations are traceable on the websites of their postal administrations within six months from the date of posting:

 

Australia Australia Post Tracking
Austria Post AG/Austrian Post Tracking
Belgium bPost Tracking
Brazil Brazil Post Tracking
Cambodia Cambodia Post Tracking
Canada Canada Post Tracking
Denmark Danish Post Danmark / Postnord Tracking
Finland Posti Finland Tracking
France La Poste Tracking
Germany Deutsche Post Tracking
Hungary Magyar Posta (Hungary Post) Tracking
Iceland Iceland Post Tracking
Indonesia POS Indonesia Tracking
Ireland An Post Tracking
Israel Israel Postal Company Tracking
Japan Japan Post Tracking
Latvia Latvijas Pasts (Latvia Post) Tracking
Lebanon LibanPost (Libanon Post) Tracking
Luxembourg Post Luxembourg Tracking
Macao Macao Post Tracking
Mainland China China Post Tracking
Malaysia POS Malaysia Tracking
Mexico (Compensation is not applicable) Correos de Mexico (Mexico Post) Tracking
Netherlands PostNL Tracking
New Zealand New Zealand Post Tracking
Norway Posten Tracking
Philippines Philippines Post Tracking
Poland Poczta Polska (The Polish Post) Tracking
Portugal CTT Post Office Tracking
Russia Russian Post Tracking
Serbia Pošta Srbije (Serbia Post) Tracking
Singapore Singapore Post Tracking
Slovenia Pošta Slovenije (Slovenia Post) Tracking
South Africa (Compensation is not applicable) South Africa Post Tracking
South Korea Korea Post Tracking
Spain Correos Tracking
Sweden Swedish Posten / Postnord Tracking
Switzerland Swiss Post Tracking
Thailand Thailand Post Tracking
Turkey PTT Tracking
United Kingdom Royal Mail Tracking
USA USPS Tracking
Vietnam Vietnam Post Tracking